Integrity offers un-matched solutions to maximize up-time and minimize disruptions to your practice due to computer problems.

HELP DESK SERVICES

• Friendly, courteous and experienced help desk staff with over 30 years combined experience.
• Help desk requests can be submitted in three ways: toll-free call, e-mail or web ticket.
• We own your problem until it is resolved to your satisfaction.

COMPUTER EQUIPMENT & SOFTWARE AUDIT

• Customized reporting of all changes to your entire computer network.
• We can generate installed hardware and software reports for every workstation and server.

+PLUS NETWORK VULNERABILITY SCANNER

• Scans your network for security holes, leaks or mis-configurations which might make your network vulnerable to intrusion.
• Scans to discover security holes opened by employees whether accidental or intentional.
• Reports all weaknesses to our help desk staff for action.

ON-LINE BACKUP

• We provide up to 1 GB of on-line backup storage in our secure network facility.*
• Helps assure compliance with HIPPA/GLBA data recovery guidelines.
• Generates an automatic report notifying our help desk staff if a backup fails.

+PLUS INTERNET ACTIVITY ANALYZER

• Stops viruses and malware from entering our network at the entry point - the Firewall.
• Provides understandable reports of internet usage by workstation or user. Alerts if an internet “backdoor” program was installed on a workstation or server.
• Detects and reports attempts to “hack” into your network.

PREDICTIVE DIAGNOSTICSTM

• Monitors all application, system and security logs.
• Reports software and hardware errors to our help desk staff for action.
• Monitors network sign-on/off activity by date and time.