Computer Audit

Have you ever wondered what software was loaded on your network, or what the specification of the workstations and servers on your network were? Wonder no more.

Complete Care Computer Audit

  • Generates a detailed report of hardware specifications of every workstation and every server on the network.
  • Creates a detailed report of every piece of software loaded on every workstation and every server on your network.
  • Detects if any new hardware or software is installed on workstations or servers.
  • Submits an automatic call to ISG Helpdesk System if something is installed on the workstation or server.

Comprehensive Hardware and Software Inventory

Computer Audit gets to the root of the problems and provide solutions quickly and efficiently. System Engineers need a complete hardware inventory and software inventory of the server, workstations, mobile computers and software on the networks they are supporting.

The Complete Care offerings deliver a comprehensive hardware inventory and software inventory right to our system engineer’s fingertips. Automatic recurring computer audits keep inventory up-to-date and accurate at all times. Using the central repository, our engineers can quickly access the computer inventory information needed to manage the network efficiently. We maintain a complete hardware and software inventory for you and perform scheduled audits providing you with a base level comparison of each machine. Reports are only a click away, and will allow you to instantly know what hardware and software you have running on your network.

Our Service Plans

Integrity Pre-Paid Care

Our Pre-Paid support option lets your office receive the benefits of ISG support without a long-term commitment. Every time your office calls in for support, support fees are deducted from your account based on fifteen-minute increments. When your account balance becomes low you can simply replenish your account.

Services Included:

Complete Care

Our Complete Care support plan sets the pace for our industry. We take customer service to the next level with our proactive approach to support. With the services listed below we become intimate with your network the way a solution provider should.

Services Included:

Complete Care Plus

Take Complete Care and add a couple of management services and you get Complete Care Plus. Complete Care Plus takes all the services of Complete Care to a pumped up level.

Requires additional FortiGate Firewall Solution